A California laundromat operator was paying $300,000 a year for workers compensation and PEO services. She thought her current PEO was her only real option.
The service had some basic infrastructure in place. Payroll processed. HR support available when she called. But claims management was nonexistent. Every time a claim came in, the PEO just paid it. No pushback. No real loss control. Just process and pay. And the costs kept going up.
She complained to her insurance agent. He heard her out and recognized the problem, but he did not have the tools or expertise to fix it. He referred her to Jon.
One 30-minute phone call. That was the entire barrier to entry.
During that call, questions were asked. Information was gathered. A plan was formed. She did not have to analyze anything herself. She did not have to pull reports or figure out what was wrong. She just answered questions.
Then two emails were drafted and sent to her. She clicked a few times and forwarded them on. That was it. She did not have to call her old broker. She did not have to request loss runs or dig through files. All of that work was handled for her.
She essentially gave herself a $120,000 raise by taking one phone call and clicking through two emails.
She did not have to wait for her renewal date. Most PEO contracts allow a 30-day notice exit. She could move mid-contract, immediately. No waiting around. No sitting on the decision for months.
The transition itself was clean and uneventful. Moving from one PEO to another is straightforward. The infrastructure was already in place. The new PEO handled the details.
She did not lose anything. The new PEO provides the exact same services the old one did. Payroll processing. HR support when she needs it. Pay-as-you-go billing with no audit. Everything she valued about having a PEO stayed exactly the same.
The only thing that changed was the price.
Six years of overpaying. Assuming her PEO was the only option. Thinking nothing could be done. One phone call changed that. Thirty minutes of her time. Two emails with a few clicks. And $120,000 a year in her pocket.
The hard part was not the transition. The hard part was taking the first step and letting someone look at the numbers. Once she did that, everything else was simple.
If you are paying for workers comp and PEO services and have never had someone independently review your pricing, this is where to start.
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