Effective Date: May 25, 2026
Alternative Options Insurance Agency ("Alternative Options," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website at alternativeoptions.insure (the "Site") and through our insurance brokerage and consulting services.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the rights you have under California and federal law. By using the Site or contacting us, you agree to the practices described in this Privacy Policy.
Alternative Options Insurance Agency is a California-licensed property and casualty insurance agency (CA License 6017795) headquartered at 1420 Gorgen Lane, Upland, CA 91784. We provide insurance brokerage, PEO consulting, and risk management services to employers.
We collect information in three ways: information you provide directly, information collected automatically, and information from third parties.
When you contact us through our Site, complete a form, request a quote, or engage our services, we may collect:
When you visit our Site, we automatically collect certain technical information through Google Analytics and standard web server logs, including:
In the course of providing insurance brokerage services, we may receive information about you or your business from insurance carriers, prior brokers, government agencies, credit bureaus, or other third parties. This information may include underwriting data, loss history, regulatory filings, and other risk-related information.
We use the information we collect to:
We do not sell your personal information. We share information only in the following circumstances.
To quote, place, or service coverage, we share information with insurance carriers, underwriters, third-party administrators, PEOs, and service providers who help us operate our business (such as IT, email, and document management vendors).
We may disclose information when required by law, regulation, court order, subpoena, or to comply with the California Department of Insurance, the IRS, or other governmental authorities.
If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to the protections described in this Privacy Policy. SMS opt-in data and consent records are non-transferable and cannot be transferred to another entity without your separate, explicit re-consent.
We may share information with other parties when you direct us to do so, such as referrals to attorneys, accountants, or other advisors.
Mobile phone numbers and SMS opt-in data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to support our messaging services, customer communications, and legal/compliance obligations.
As a licensed insurance agency, we are subject to the federal Gramm-Leach-Bliley Act (GLBA) and applicable state insurance privacy regulations. We collect nonpublic personal information about you only as needed to provide insurance products and services. We restrict access to nonpublic personal information to employees and service providers who need the information to provide services to you. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information.
We do not disclose nonpublic personal information about current or former clients to nonaffiliated third parties except as permitted or required by law.
We use Google Analytics to understand how visitors use the Site. We use this information only to improve the Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion, correct inaccurate information, opt out of the sale or sharing of personal information, and be free from discrimination for exercising these rights.
To exercise these rights, contact us at jon@alternativeoptions.insure or (530) 518-8096.
We retain personal information for as long as necessary to provide our services and comply with legal and regulatory obligations. SMS opt-in records are retained in accordance with TCPA and carrier requirements. Upon a valid opt-out request (reply STOP or contact us directly), we remove your number from our active messaging list within 24 hours and retain documentation of your opt-out request as required by law.
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Site is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Alternative Options Insurance Agency may send text messages to individuals who affirmatively opt in. By providing your mobile phone number and checking the opt-in checkbox on our website form or explicitly consenting through another approved method, you agree to receive recurring SMS text messages from us.
We will document and retain proof of your opt-in consent (including the date, time, method, and consent language) for compliance purposes.
Important: Your consent to receive text messages is not a condition of purchasing any product or service from Alternative Options Insurance Agency. You may use our services without opting in to SMS.
Text messages may include appointment confirmations, account updates, insurance service notifications, and occasional service-related informational communications directly related to services you requested or accounts you maintain with us.
Message frequency varies depending on your interaction with us. Under normal circumstances, you can expect 1–5 messages per month. During active consultations or policy renewals, frequency may temporarily increase.
Message and data rates may apply based on your mobile carrier's plan. Standard text message rates will apply. We are not responsible for any charges imposed by your carrier.
You may opt out at any time by:
Your phone number will be removed from our active messaging list within 24 hours. You will receive a final confirmation text message confirming your opt-out. We will retain documentation of your opt-out request as required by law.
Alternative Options Insurance Agency complies with the Telephone Consumer Protection Act (TCPA), FCC regulations, and the requirements of all major wireless carriers.
You must be 18 years of age or older to use this SMS service. By opting in, you represent that you are at least 18 years old and that the mobile phone number you provided is your own or that you have authority to provide it on behalf of your business.
Mobile phone numbers and SMS opt-in data will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. Information sharing to service providers (such as messaging platform administrators) is permitted only as necessary to support our communications with you and to maintain compliance with legal and regulatory requirements.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of the policy. Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.
Alternative Options Insurance Agency
Attn: Privacy
1420 Gorgen Lane, Upland, CA 91784
Email: jon@alternativeoptions.insure
Phone: (530) 518-8096
CA License #6017795